About
Sriwijaya Air is the airline based in Indonesia which is the country's third-largest airline. The airline has also been listed as a Category 1 airline by Indonesia's Civil Aviation Authority, which is the highest status that can be achieved for operational safety. Sriwijaya Air was named after the historical Srivijaya Empire, the airline was founded by Chandra Lie, Hendry Lie, Andi Halim and Fandy Lingga. Sriwijaya's initial operations were between Jakarta and Pangkal Pinang, now the airline covers over 43 destinations with a fleet size of 34. Class of Travel
Sriwijaya Air provides two classes of travel
Executive Class - Sriwijaya Air provides customers with a world-class flying experience which allows guests to relax in the recliner type seats which allow for comfort and luxury.
Economy Class - Sriwaijaya Air provides passengers wide seats with ample baggage allowance. The economy class meals come with Sriwijaya's signature blue paper box packaging. Baggage allowance
Economy class passengers are allowed 7 kgs for carry-on and 15 kgs for checked-in luggage.
Excective Class passengers are allowed 7 kgs for carry-on and 25 kgs for checked-in luggage.
Please read more information on excess baggage allowance here. Frequent Flyer Programme
SJ travel pass can be availed with a membership fee after which the passengers are entitled to the executive lounge at the airport with an additional discount of 10kgs and flights tickets get a 5% discount. In-flight Services
Sriwijaya Air provides economy class passengers with mineral water and snacks which provides comfort. The list of special meals offered on Kenya Airways can be seen here. Check-in
Domestic Flights - Passengers can check-in online 24 hrs to 4 hrs prior to the scheduled departure time.
International Flights - Passengers can check-in online 24 hrs to 4 hrs prior to the scheduled departure time. Onboard Support
Sriwijaya Air provides assistance for passengers with special needs. Wheelchairs, airport assistance during check in are provided by on ground staff. Passengers can choose a service that best suits their need. Expectant mothers and parents of unaccompanied children can read rules and regulations here. Refund & Cancellation
Passengers can cancel their booking either through Sriwijaya Air sales’ offices or website. All cancellations are subject to a cancellation fee.